NMC Announces Email Delivery of Medical Certificates

The National Maritime Center (NMC) has announced plans to begin issuing medical certificates electronically by email beginning April 1. The NMC says the change will improve delivery speed, reliability and accessibility by making medical certificates immediately available to mariners.

The change means that, starting on April 1, the standard delivery method for medical certificates that do not require a waiver will be by email to the mariner’s email address on record. Certificates still must be signed to be valid. NMC recommends that mariners print and retain the signed document for their records.

NMC is encouraging mariners to make sure their email on file is active, valid and included on their medical certificate application. Mariners may use the NMC’s online status tool to confirm issuance status and to request certificates to be resent.

According to NMC, email delivery of medical certificates with waivers is in development and fill follow initial rollout of the email delivery system.

“This improvement is designed to simplify the process, reduce wait times associated with mail delivery and provide mariners faster, more reliable access to credentials needed for employment and compliance,” NMC said in the announcement.

Questions may be directed to the NMC Customer Service Center by using the online chat system, by emailing iasknmc@uscg.mil or by calling 1-888-427-5662.